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What are the advantages of the Telstra Smart Modem. This all sounds great but in practice it didn’t work out that way as our reader quickly discovered. Set up for your Telstra Smart Modem will be slightly different depending on your connection type. I am not employed by Telstra nor am I an IT professional. Login and Home Screen 4. The new device is designed to work with the Telstra Smart Modem to extend your wireless coverage from the modem’s base. The problem is I cant quite get it to work. If so, I'd try setting it up using the installation assistant. posted 2021-Apr-12, 8:25 pm AEST techmo writes... Arcadyan LH1000. Just moving to new NBN connection - replacing old Telstra Gateway Max (Netgear), but have always run my own separate router & WiFi solution. Telstra Smart Modem Gen 2 DJA0231 Disclaimer This is not an official document. from June 2020; to July 2020; last updated – … Unfortunately, many of us as users wish it to be wall mountable, as seen from a lot of Whirlpool and other forums, and the presence of aftermarket products to wall mount it. User #186044 40 posts. What telstra smart modem is it? Hi I have been helping a neighbour switch their old Telstra bigpond modem (Netgear C6300BD-Telstra Cable Gateway) to a new Telstra Cable (HFC) Technicolor DJA02 . You now need to plug your Telstra Smart Modem into your nbn™ device using an RJ-45 Ethernet cable. And, unlike other mesh wi-fi solutions, the Telstra Smart Wi-Fi Booster 2.0 pairs wirelessly with the modem and removes the need for a secondary device. Forum Regular reference: whrl.pl/Rfehrx. Log in to your Telstra Smart Modem Gen 2 router. Telstra, Australia’s leading telecommunications and information services company, has launched the Telstra Smart Modem Gen 2. Smart Troubleshooting Fix, setup or manage your services online. Telstra has designed this modem (this is in fact worded incorrectly by Telstra as this is a router, as NBN is the modem) to sit on a desk or bench. I went into my local telstra shop and asked whether it is possible to just use the smart modem on the 4g backup mode to get similar speeds as what I do on my mobile, the telstra person said that the modem will default to the hardwired connection and there is no way to change that, and the backup may not work if the ADSL is disconnected, or may work for a week and then drop out. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink ; Print; Email to a Friend; Report Inappropriate Content; Hey There . One end of the Ethernet cable needs to be plugged into the red port labelled WAN on the back of the modem and the other end into the active port on your nbn™ device – this will either be a numbered UNI-D port (such as UNI-D 1, UNI-D 2 etc.) Reliability Backed up by Australia’s best 4G mobile network in case the nbn™ goes down, Telstra Smart Modem switches seamlessly to give you a reliable home Wi-Fi experience. Hello, Looking for an instruction guide on how to set my new Telstra Smart Modem Gen 2 in to "Bridge Mode". If this isn't the case, you can set up your phone for internet manually. There are two version of the GEN 2 modem this document is for the Arcadyan version. posted 2021-Apr-12, 8:25 pm AEST ref: whrl.pl/RgfAf7. One end of the telephone cable needs to be plugged into the grey DSL port on the back of the modem and the other end into the telephone wall socket in your home.. You will need to wait for the Link light on the top of your modem to turn solid – this may take up to 15 minutes. For the best coverage, place the modem in an open, elevated area. Now l have been on the phone to Telstra 3 times in 4 days, each time approx for 2 hours. Bernhard has been working at Telstra in various product management roles for five years focusing on the development of new and innovative products including Telstra’s Smart Modem, Smart Wi-Fi Booster as well as Telstra’s cloud based Wi- Fi optimisation. But all the Telstra Smart Wi-Fi Booster Gen 2 needs to do is give you internet connectivity at ‘somewhere’ up to a maximum of your NBN plan speeds. The issues continued … posted 2018-Sep-17, 12:13 am AEST ref: … Run automated tests to resolve your query online, and if we can't fix it, skip the queue to talk to someone directly. Archive View Return to standard view. Whirlpool. Available to NBN, DSL and cable customers, the new Gen 2 modem goes on sale today. The first hybrid modem from an Australian Telco to also provide voice backup for customers on the nbn in Australia, the Telstra Smart Modem … The Telstra Smart Modem will now turn on. 2. Our Telstra smart modem gen 2. I have received my Telstra Smart Modem yesterday and have setup as you suggested. Re: Setup Telstra Smart Modem Gen2 In response to GavHill If you use the WAN port of the Telstra modem you should still be able to connect to any device connected to the main route but you want be able to connect to devices connected to the Telstra modem's LAN side from devices connected directly to the main router. All NBN technology types differ not only by how they connect you to the network, but also how you'll need to set up your modem. Cable > C6300BD (Bridge Mode) LAN1 > USG WAN1 C6300BD (Bridge Mode) LAN2 > Telstra Smart Modem WAN Telstra Smart Modem LAN1 > USG WAN2. Are you setting up using wps? Search. I don’t guarantee the accuracy of it content. Table of Contents 1. Connecting via Wi-Fi? Participant reference: whrl.pl/RgfAf7. Telstra NBN Modem, NBN Modem Router, Telstra Modem Router, Telstra NBN Box, Telstra 4G Modem, Telstra Gateway Modem, Modem Setup, Telstra 4GX Modem, Netgear Modem Telstra, NBN HFC Modem, Telstra NBN Connection Box, Telstra Cable Modem, Max Modem, Telstra Modem Gen 2, Telstra Smart Modem 2, NBN FTTN Box, ADSL Modem Router, Fttp Box, ADSL2 Modem, Telstra Wireless Modem, … Key in Telstra Internet and press OK. Follow the steps below to open ports in your Telstra Smart Modem Gen 2 router: Set up a static IP address on the computer or device that you are forwarding ports to. So when the Telstra cable connection isn’t working, the 4G SIM card seamlessly kicks in and creates a connection to the network’s impressively fast 4G LTE network. 5 of 21 steps Press the Menu key. What worked for me might not work for you. It will either be attached to the wall or as a standalone unit. Connection via a fibre or cable entry modem (FTTP/HFC cable) Ensure the ethernet from entry modem is plugged securely into the red WAN port. For best results, factory reset the extender (push and hold reset for 7-15 seconds while powered on), then connect a pc/laptop to the ethernet port and disable the pc/laptops wifi so it only uses the ethernet connection, then try setup using the assistant. Had a malfunction 8 days ago. Modem Connections and Buttons 3. Page 2 Wait for light to turn solid blue before continuing to step 3. Important: For the best coverage, place the modem in an open, elevated area. The Smart Modem made by Telstra makes use of a hybrid technology that affects the network in two different areas: speed and connectivity. Level 2 17-03-2020 12:14 PM. Make your way to the Port Forwarding section of the Telstra Smart Modem Gen 2 router. Just moved over from Telstra and I'm wanting to use the same modem since it seems a bit better than the one TPG provided. Telstra Smart WiFi Booster Gen 2 34.Modem as Access Point 35.Enable Guest WiFi 36.Protected Management Frames (WiFi PMF) 37.Specifications 38.Known Limitations and Bugs NB: 1. 4 of 21 steps Press Access Point Names. If correctly placed, it does that very well. Plug the GREY power adaptor into the back of the modem. Summary of Contents for Telstra Smart Wi-Fi Booster Gen 2 Page 1 Telstra Smart Wi-Fi Booster Gen 2 Follow this easy set-up guide for improved Wi-Fi coverage in and around your premises. Locate the yellow UNI-D1 port. There is a link to the Technicolor version of the Gen 2 modem (DJA0231) in this post. Website here You now need to plug your Telstra Smart Modem into your telephone wall socket using an RJ-11 telephone cable. So, the Telstra Smart Wi-Fi Booster Gen 2 is a dual-band Wi-Fi extender that uses part of the signal from the Telstra Gateway. 3 of 21 steps Press Mobile networks. Connect the nbn Connection Box to your Telstra Smart Modem™ Your nbn Connection Box will look like this unit. That’s why every Telstra Smart Modem includes mobile network backup, giving you an automatic secondary connection using our mobile network in the case of any broadband disruption, without any extra effort needed from you. The power cord is already connected to the Telstra Smart Modem, so plug the GREY power adaptor into the wall and ensure the power is on. or a GATEWAY port. Settings for using Telstra Smart Modem on TPG. Tossing up between buying a Telstra Smart Modem G1 (Technicolor DJA0230) Or an Arcadyan LH1000 that may help improve speeds at the 100mbps range. Everything seems OK so far. Change Modem’s Login Password 5. The Telstra Smart Modem switches frequencies depending on your distance from it, so you always have an optimised signal around the home. Telstra responded by sending them the Telstra Smart Modem Gen 2 which has an embedded 4G SIM card. The Smart Modem Gen 2 is Telstra's newest Smart Modem, bringing the latest hybrid technology to your home broadband and allowing you to: Connect sooner - Get online even before your home broadband is activated with your Telstra Smart Modem Gen 2. Also … User #453445 97 posts. Modems/Routers. No orange light anymore, no wifi in the house, anything connected by wifi out, including smart tv. A loose or accidentally knocked cable can switch your Telstra Smart Modem TM to the Telstra mobile network from the fixed network, triggering the SMS/email notifications. Click on the Go To Advanced button at the right of the screen. Plug the other end into a nearby power outlet and switch it on. el-charlton. Use the cord with the RED and YELOW plugs. Connect sooner Telstra Smart Troubleshooting – Fix service issues online. menu Whirlpool Go to navigation. Forums. This particular Smart Modem has a built-in and pre-activated SIM card that can connect with the mobile network. Tsagadai. mattskiiau. Its inbuilt, pre-activated SIM can connect to Telstra's mobile network right out of the box. I'm also getting very low wifi at the end if the single story house. Plug your Telstra Smart Modem™ into the power outlet. When the front light indicator has turned green, you’re good to go. Would I see a noticeable difference in speed & connection reliability if I used the above modem over a telstra smart modem? 1 of 21 steps Slide your finger down the display starting from the top edge of your phone. Telstra Cable (HFC) Smart Modem Gen 2. I'm currently on HFC with Telstra NBN 50Mbs plan. Technicolor. When the modem’s front light indicator has turned green, you’re good to go. I have my parents set up with the Telstra Smart modem Gen 2 with the home router that was doing all the work previously put in the DMZ of the Telstra Smart modem. Phone, mobile back up, and port forwarding all work. We independently review and compare Telstra Telstra Smart Modem Gen2 (Technicolor/ DJA0231TLS & Arcadyan/ LH-1000) against 4 other nbn gateways products from 4 brands to help you choose the best. 2 of 21 steps Press the settings icon. Plug your Telstra Smart Modem™ into a power outlet. Connection via phone line Ensure it is plugged securely into the grey DSL port. Is this locked to Telstra? The modem uses the latest hybrid technology to boost the home broadband experience for households across Australia. Lights 2. You can read more about the seven NBN technology types in our guides here. Insert the YELLOW end into the YELLOW port on the nbn Connection Box and ensure the box is switched on. No help, they keep telling me there is no problem from their end, we even reset the modem on their instructions. Take the time to familiarise yourself with your connection type. Network in two different areas: speed and connectivity a dual-band Wi-Fi extender that uses part of the is... 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