No advice has been given by Quote Goat. Since August 2017 I have contacted SPower on a regular basis to no avail.
I was hardly even in the flat the first year I was there and paying £100 a month for a 3 bedroom flat seems reasonable. All rights reserved - Privacy Policy.
© Smart Money People 2020. Shocking communication and service , rang for customer service to contact still waiting after well.
ScottishPower’s electricity is generated from: The UK average is at 24.3% for renewable energy, and Scottish Power are exceeding this average. Jump to how to get Scottish Power quotes. And the bill had the wrong meter readings on – EVEN though I gave them 2 (one as soon as I moved in and the next the following week).
After being so angry at my bill from changing to Scottish power, I want to say I have since contacted complaints customer service team, & have to say, all errors have been found and amended with a service of very high understanding operators who listened and investigated my problem And found the fault of failure which wasn’t their fault. Standard prepayment is also an option. They will now end up being off heating for a week as it is the weekend, Their support and advice has been appalling.
I was sent an email from Graham Taylor complaints Advisor Scottish power on 29Jan 2018 that my meter had been updated ECEOS. After sleepless nights I finally got a response and found out they couldn’t install a smart meter again. …..20 years ….so much for customer loyalty…..now I know those days are gone BUT …..surely customer service??
When I bought my flat in Glasgow I had an official letter from Scottish Power saying that the meter installed had to be changed. Copyright © 2009 - 2018 Quote Goat.
How difficult can it be to give a company meter readings? They collected from our account the amounts they wanted and when they wanted to argue that they did not want us to have too much money to pay at the end of the year and when we changed the supplier, they sent us finally £ 300 to pay.
My mother disabled.
Worst of all… their sales department keep trying to contact me to get me to sign up to them again – never in a million years! I should have really googled the reviews for the company – 1 STAR!!! Because they provide so many homes with energy their customers expect a high level of service but unfortunately, being that they are a huge company, it can be hard to provide custom 5-star service to the millions of households they supply energy to. Tryed to get a gas meter changed, spoke with someone who said they could not book it so would send me a letter with a date (Which never got sent after I chased) managed to book an appointment with someone that did not seem to know what they were doing, so I called back the next day to confirm the date (Which had suddenly changed date).
Write a review and let us know your views on this provider. The awful company ended up owing me thousands.
The amount of stress and anger you’ll get from dealing with them is just surreal.
I tried to do this on the app but have not idea which box to put which reading in. Energy Seek ® If you are in need of financial advice, we recommend consulting a financial adviser.
I just can’t wait to sort everything out (not going to pay imaginary bills) and move the f*** away from them. But I was recently slapped with a £137 monthly electricity bill for a one bedroom flat that has not been lived in for 3 months.
Save my name, email, and website in this browser for the next time I comment. Your email address will not be published. Did you find this review helpful?
The service is just awful. Scottish Power offers a wide range of tariffs with different benefits and terms, see the table below for a ballpark average of the type of Scottish Power quotes you can expect from switching.