22, 2016 at 3:24 pm. For those getting started or needing the most cost effective solution, Mailchimp is great. great easy to use and very user friendly. In the collection " Email Marketing Services Compared (2020 Free & Paid) " Constant Contact is ranked 5th while MailChimp is ranked 6th. ", "Is easy to use and learn to use it. Price. For the best results, it needs to be integrated with your other tools, such as your CRM, ecommerce tools and other marketing apps. Our industry-specific advisors recommend products based on specific business needs. Both MailChimp and Constant Contact come with a library of templates that are ready to go but Constant Contact’s library is slightly more extensive than MailChimp’s library. The above statement is incorrect. Tags: These unique features and the scalable pricing plans were the reasons we decided to move our account.”, But others, like Brent Levi at The Office Connection, say Constant Contact has the edge in functionality. If you’re getting started with email marketing, there are a number of options for you to choose from today. (Note: the highlighted cells indicate unique features, where one email provider had an advantage over the other. We made the switch to MailChimp, which offers a multitude of additional features Constant Contact didn’t offer. While both the tools allow you to import contacts in a number of ways, Constant Contact has a slight edge as it provides a few more options if you want to import your contacts from a file. Culture Winner= It depends…would you rather work with a company that’s fun and friendly or trustworthy and reputable? Constant Contact now offers an “Email Plus Plan,” which includes surveys, registration forms, coupons, and more. Constant Contact has 1658 reviews and a rating of 4.27 / 5 vs MailChimp which has 13236 reviews and a rating of 4.48 / 5.Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money. There is chaos stirring on the internet regarding this very bold decision by Mandrill. As the founder and CEO of mKonnekt, Seshu Madabushi consults SMBs on how to engage customers with their marketing platform. MailChimp is one of the oldest email marketing platforms, being operated by a company called Rocket Science Group, a company founded by Ben Chestnut, Mark Armstrong, and Dan Kurzius in 2001. In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization.

You can also add notes to your contacts. While both Constant Contact and MailChimp have decent customer support, Constant Contact ranks slightly better when it comes to customer support. MailChimp also offers a “Pay as you go” option to purchase email credits for $0.005-$0.03 cents per email, making it easy to scale up or down depending on seasonality, slow periods, fluctuating database sizes, or in order to send one-time campaigns to a large list without permanently increasing your subscriber plan.

Mailchimp vs Constant Contact: Customer Support Good customer support creates a positive experience for buyers. Connect with Software Advice to learn about potential unexpected costs, price ranges, pricing for other recommended alternatives, and more! Email marketing still remains one of the most effective ways of reaching your customers even in today’s world of social media and PPC.