The best way to submit a therapy service request is to use the AIM ProviderPortal. You have up to two business days from the service date to obtain a pre-authorization from AIM. Use this link to go directly to Provider Portal! Partner With CNY AIM Today! Learn More. At any time, you may contact AIM to discuss the request or to provide additional information. Yes, it would apply to anyone in your billing facility that completed the evaluation and had developed a plan of care that a qualified provider would follow. *In some plans “level of care” or another term such as “setting” or “place of service” may be the term used in benefit plans, provider contracts or other materials instead of or in addition to “site of service” and in some plans, these terms may be used interchangeably. If you log in through AIM, visit the account access page on the ProviderPortal to reset your password. Medicare and Medicaid providers have two options: When answering the question about an evaluation being conducted for this treatment episode, would it apply if another therapist in my office completed the evaluation? Copyright © The Rehabilitation Program will be administered by AIM on behalf of your patients’ health plan. Required fields are marked *. Email our ProviderPortal Support Team or call (800) 252-2021 for assistance. Step 4 – If you still cannot access the site, you can clear your cache and cookies. Our powerful specialty benefits platform powers evidence-based clinical solutions that span the specialized clinical categories where a health plan has chosen to focus. How will I know if my request met clinical criteria and was approved? How do I use the AIM ProviderPortal to submit my treatment? Otherwise, if all criteria are not met or review is needed, your request is forwarded to an appropriate therapist (i.e., physical, occupational or speech) or registered nurse (RN) who uses additional clinical experience and knowledge to evaluate the request against clinical guidelines. 333 Butternut Drive Syracuse, NY 13214. Asking the right questions leads to delivering the right answers at the right time to your patients. How do I obtain my pre-authorization results? 97024 – Application of heat wave therapy to 1 or more areas, 97026 – Application of low energy heat (infrared) to 1 or more areas, 97032 – Application of electrical stimulation to 1 or more areas, each 15 minutes, 97033 – Application of medication through skin using electrical current, each 15 minutes, 97035 – Application of ultrasound to 1 or more areas, each 15 minutes. In partnership with health plans, we are fully committed to achieving their goals – and yours – to improve health outcomes and reduce costs. AIM collaborates with health plans to help improve health care quality and manage costs for some of today’s complex tests and treatments, working with physicians like you to promote patient care that’s appropriate, safe, and affordable. Once a determination is made on your request, you will receive an email containing a link to the results. AIM is here to assist in your efforts to deliver the best quality and affordable care for your patients. Even if nurse reviews or peer-to-peer evaluations have to be made, your programs all run smoothly. This program is designed to reduce anxiety, drive adherence to care plans, motivate preventive action, and improve appropriate use of care by your patients. AIM Specialty Health ... You can register and update your site of care in Opti Net, an online tool available in the Provider Portal SM. Each authorization would have a separate order number and a distinct valid time frame. If your browser does not automatically redirect you, please click the link below. They are part of a complete plan of care that includes measurable, functional, and objective goals that can reasonably be attained in a predictable period of time, and require the skills of a licensed provider of therapy services. The Rehabilitation ProviderPortalSM Experience. That’s important in our busy world. CNY AIM will be the premier physician-led, patient-centered, clinically integrated delivery system in the Northeast. When registering for a portal login, specify the email address where notifications should be sent. When will I receive the determination? Step 1 – Make sure that you have an active and reliable internet connection. Some sites will block specific country or place IP addresses. If a patient has a combined service limit, the authorization would be matched against the consolidated benefit limit on a first come, first served basis. Each member of your staff who enters cancer care order requests will need to register in the AIM ProviderPortal. Follow the recover your password instructions here. Please verify or check with the patient’s health plan if you have any questions. Portal changed the login page? We will automatically redirect you to the NaviNet® registration page in a few seconds. To register on the Provider Portal, complete the following steps: Click the Register Here link in red at the top of the Login page. You may file your claims without a preauthorization number if you are billing with one of the following ICD-10 codes: F84.0, F84.2, F84.3, F84.5, F84.8, or F84.9. Your email address will not be published. 2020 AIM Specialty Health. How will the program be administered? Your email address will not be published. Each member of your staff who enters cancer care order requests will need to register in the AIM ProviderPortal SM.