hotel policies and procedures for guests

Late Check-Out from 11 AM to 1 PM is $50 + tax per accommodation, Check-Out after 1 PM is one-night's stay + tax per accommodation. Safety (WHS) in the hotel. Guest must present a card upon check-in for any additional charges, damages, or incidentals. Reservations must be cancelled 48-hours prior to arrival to avoid a penalty of one-night room and tax. Limited availability. CANCELLATION POLICY All are welcome at Lincoln Suites but we reserve the right to refuse service to anyone at any time for any reason. %PDF-1.3 Any changes and cancellations must be made 48-hrs prior 4:00 pm (PST) on the scheduled day of arrival.

Guest will be required to present a valid piece of government issued photo ID. PET POLICIES A $250 refundable deposit is required for debit card and cash payments at Check-In. A different credit card, debit card, or cash may be used upon arrival.

The Registered Guest is liable for any damage caused (whether by a deliberate, negligent, or reckless act) to the room(s), hotel's premises or property caused by themselves, their guests or any person in their party whether or not they are staying at the hotel during your stay. Cancellations received within the 48-hr period will be marked as a no show and will incur one night’s room and tax charge to the credit card on file. Guest rooms are to be used by Lincoln Suites registered guests only. Early and late check-ins are not guaranteed. Room rates are based on actual occupancy. A Pet Agreement must be signed at Check-In. CHECK-IN If this warning is not followed, the guest will forfeit all fees and must leave the hotel immediately. As a Registered Guest, you are responsible for your visitor at all times. Room rates are subject to change without notice. EXTRA BEDDING POLICY. All rates are Non-Commissionable. The penalty for lost keys is $100. NO PARTYING ALLOWED AT ANY TIME. Always call us directly & inquire about any specials! x���r�Ǒ�y�W���E�&�D� a{Ė��%RM�g�mfm D�,�P�jV�Ժ����[��y=~�Přޕ�X�/��������#�_������9�?l.֗W�o��e�f}~v�;���e�{8��xu\�i��߾۬z���ڜ�o.������j�Y�>�6�������|��rO���~{�r�˳�͹� The safety of our guests, staff, and property is extremely important to us. Guests must be 18 years or older to Check-In. All doors and windows to guest rooms must be kept closed when smoking outside. Visitors of guests who use amenities including Breakfast or Pool will be charged as an extra guest. SMOKING POLICIES Refunds are processed by our Front Desk staff within 24-48 hours of request and take up to Seven Business Days to appear on the card statement. If you require a later check-out, please contact us before 9 am on the day of departure, and we will do our best to accommodate. NO IN-ROOM PARTY POLICY As our hotel guests, by reading and signing your name at Check-In, by booking a reservation on our website, by phone, or travel agents, you are agreeing to abide by our hotel policies and procedures. Enter promocode special for 25% off from now to end of Sept 2020. Visitors are not allowed to use guest amenities including Breakfast or Pool. A valid government issued photo ID must be presented at the time of check in for age verification.

Deposit is refunded after room inspection during Check Out. Connecting rooms are available. HOTEL POLICIES Thank you for choosing to stay with us at The Palm Springs Hotel.

Dogs must be leashed at all times.

To assist us in delivering you that experience we have developed the following policies and guidelines which we respectfully request that you adhere to before, during and after your stay. Registered guests have full use of amenities during their stay at Lincoln Suites. This Policy and Procedure Manual is organised in accordance with AS/NZ 4801- Occupational Health and Safety Management Systems and includes references to applicable WHS legislation. Below are hotel policies and procedures; read them carefully. A cleaning fee of $250 will be charged to the Registered Guest for anyone who violates the smoking policy in their Guest Room or a public space. Pets are allowed at a price of $20 per day based on available rooms.

In order for guest accommodations to be confirmed, at the time of check in all sufficient credit credentials for payment must be provided. All reservations must be secured with a credit card. Accepted Payment Types: Debit, VISA, MasterCard, Discover Card, Union Pay All reservations must be guaranteed with a valid credit or debit card or an advance deposit must be made with a check or money order. Pets are never allowed in the Lobby, Breakfast Area, Pool, or Second-Floor Rooms.